Air Peace

Air Peace has introduced an insurance package from AIICO Insurance Plc., to compensate unpleasant experiences of domestic travellers.

A statement by Mr Segun Olalandu, Head, Strategic Marketing and Communications Department, AIICO, on Monday in Lagos, said the product was for the personal benefit of the air passengers at a premium of N1,000 per flight.

Olalandu stated that with the product passengers were entitled to compensation for inconveniences suffered due to flight cancellations, delays, baggage loss or damage and medical expenses on accident or permanent disability.

“Passengers have a choice to opt out of the insurance package and there is a free cover for one accompanying infant (below two years) named in the travel manifest per flight.

“This product has been launched by Air Peace and passengers have begun to enjoy a more relaxing air travel experience.

“With the assurance that inconveniences suffered because of unforeseen flight cancellation, delays, missing or delayed baggage shall be compensated,” he said.

According to him, the agreement between the organisations will bring innovation to the aviation industry through embedded insurance that meets customers’ needs.

The Chief Operating Officer of Air Peace, Mrs Oluwatoyin Olajide, said the insurance package was introduced to address the issues around passengers’ experiences concerning lost or damaged luggage and more recently, the pain of missed flights.

Olajide said: “these concerns are now fully addressed with an insurance product from AIICO, a tier-one insurance company in Nigeria, we believe this solution will make these challenges a thing of the past.”

Mr Babatunde Fajemirokun, Managing Director/Chief Executive Officer of AIICO Insurance Plc, said the insurer was delighted with the endeavour, which aligned with its continued focus on innovative products that brought wholesome peace of mind to customers.

Mr Olusanjo Shodimu, AIICO’s Chief Information Officer, said the underwriter had developed and leveraged the required technology to make the process for the customer seamless.

“All they do is make flight bookings; the rest is where we link the companies and processes that deliver a product which guarantees them a worry-free risk cover sold via the airline’s online ticket platform.

“Passengers will be compensated for inconveniences suffered from the aforementioned incidents within three working days, once a claim is reported and all documentations submitted.

“We are not just saying that we value our customers but to deliver on giving them a great travel experience with this product.

“It is a real stop-gap for our customers, so they do not experience undue financial burdens due to their travels,” Olajide said.

Air Peace has officially commenced operations into Guangzhou-China, becoming the first Nigerian airline to fly into the Asian country once every week.

Chief Operating Officer, Air Peace, Oluwatoyin Olajide, made this known at the airline’s inaugural flight to the East which was held at the new Murtala Muhammed International Airport Terminal in Lagos on Wednesday evening.

Olajide said the airline would soon commence flights to Mumbai, India and Tel Aviv, Israel as soon as possible.

She added that the airline had kept its word regarding its expansion plan and affordability.

Olajide said, ”When we set out for the Air Peace trajectory in 2014, we envisaged an airline that would predominantly do two things.

“The first is to create massive employment for Nigerians and reduce the burden of air travel for Nigerians, and by extension, Africans, through the provision of affordable and peaceful connectivity across cities and continents.

“Now, we can confidently assert that Air Peace has kept to this vision of providing seamless connections and expanding existing network to accommodate the evolving air travel needs of the flying public.

“Today, we’re officially adding the continent of Asia to our network of continents, with the commencement of initial one-weekly flight to Guangzhou-China.

“If you’ve been following the growth of Air Peace, you’ll be familiar with the fact that the Chinese airspace is not new to us.

“We have successfully operated several evacuation/special flights to the country at different times in the past, especially in 2020, during the COVID-19 lockdown.

” So, we’re going into China, not as newcomers, but as an airline that is technically and operationally acclimatised with the Chinese terrain.”

She noted that the flying public, especially those that fly the Guangzhou route, should expect best-in-class flight experience, which was characteristic of the Air Peace brand.

Olajide said it had not stopped with Guangzhou as India was  next and Israel was in the works.

According to her, also planned for subsequent launch are Malabo in Equatorial Guinea and Kinshasa in the Democratic Republic of Congo.

The airline’s official promised that the airline would continue to grow its route network and modernise its fleet strategically.

Olajide said Air Peace currently boasted of a network of 20 domestic routes, seven regional routes and two international destinations, including Dubai and Johannesburg.

She said the airline appreciated the Nigerian Civil Aviation Authority, Federal Airports Authority of Nigeria, the Ministry of Aviation, the Chinese government, its partners and other stakeholders for making this humongous feat possible.

Olajide promised that the airline would continue to work harmoniously with all relevant aviation actors to ensure this new route is maximised.