Abuja, Feb. 13, 2024: The Federal Competition and Consumer Protection Commission (FCCPC), has backed actions of the Nigerian Electricity Regulatory Commission (NERC) against 11 Electricity Distribution Companies (DisCos).<\/p>\n\n\n\n
NERC as part of its sanction on the 11 DisCos, charged them N10.5 billion fine.<\/p>\n\n\n\n
The commission\u2019s actions were taken against the DisCos for arbitrary billing of unmetered customers and non-compliance with the capping of estimated bills.<\/p>\n\n\n\n
A statement issued by Dr Adamu Abdullahi, the Acting Executive Vice Chairman of FCCPC in Abuja on Monday, urged NERC to consider stronger measures to deter future violations.<\/p>\n\n\n\n
Abdullahi said the stronger measures could include increased financial penalties, stricter enforcement mechanisms, and even the revocation of operating licences for persistent offenders.<\/p>\n\n\n\n
He said the decisive measure aligned with the mandate of the commission.<\/p>\n\n\n\n
Abdullahi said the Federal Competition and Consumer Protection Act (FCCPA) 2018 empowered the Commission to protect consumers from obnoxious practices or unscrupulous exploitation by companies, firms, trade associations or individuals, and to demand redress.<\/p>\n\n\n\n
\u201cWe stand in solidarity with NERC in its commitment to safeguard unmetered customers from arbitrary billing by DisCos.<\/p>\n\n\n\n
\u201cThe capping regulation was a significant step towards ensuring fairer treatment for those without meters, and the FCCPC fully supports its enforcement.<\/p>\n\n\n\n
\u201cThe FCCPC reiterates its unwavering commitment to ensuring a better deal for electricity consumers in Nigeria.<\/p>\n\n\n\n
\u201cApart from its routine resolution of electricity consumer complaints, the commission will continue to organise electricity consumer platforms across the country.<\/p>\n\n\n\n
\u201cThese platforms have provided invaluable opportunities for consumers to voice their complaints and receive instant responses and redress from DisCos and regulators, including the FCCPC,\u2019\u2019 he said.<\/p>\n\n\n\n
Abdullahi said the commission believed that fundamental reforms were necessary to address the systemic challenges facing the sector, including metering gaps, billing malpractices, and inadequate customer service.<\/p>\n\n\n\n
The acting executive vice chairman encouraged consumers who had been shortchanged by estimated bills to lodge complaints with their respective DisCos, and intensify such to NERC or the FCCPC, when not satisfactorily resolved.<\/p>\n\n\n\n
\u201cWe are committed to investigating all legitimate complaints and securing redress for consumers.\u201d<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"
Abuja, Feb. 13, 2024: The Federal Competition and Consumer Protection Commission (FCCPC), has backed actions of the Nigerian Electricity Regulatory Commission (NERC) against 11 Electricity Distribution Companies (DisCos). NERC as part of its sanction on the 11 DisCos, charged them N10.5 billion fine. The commission\u2019s actions were taken against the DisCos for arbitrary billing of […]<\/p>\n","protected":false},"author":2,"featured_media":16028,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[949],"tags":[534],"class_list":["post-55613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economy","tag-nerc","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"\n